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2019 Coaching Class is Set!

 Photo by  Fancycrave  on  Unsplash

Photo by Fancycrave on Unsplash

Our 2019 Coaching Class is set. Thanks to everyone who applied! . . . We are officially closing the application period.

Those of you who are subscribers to our blog may note that we had originally talked about taking applications through September. No, September isn’t over, yet. But it is time to close the applications and move forward, to put 2019’s “recruiting class in the books” so to speak. Thanks for the interest and if it didn’t work for you in 2019, we would encourage you to continue to follow our blog. We can’t promise we will do another round of coaching in 2020 but we haven’t closed the door to that yet. Stay tuned, as they used to say!

For those new to HSC—and the concept of contracting, coaching and consulting as part of a behavioral health practice —below is a brief history of our journey . . . .

We have been training students and professionals to work with organizations and businesses —through private practice contracting, coaching, and consulting—since 2006. In 2019, we will be using our proprietary developed workflow (developed for the Trello platform) to work with our coaching class. This is the next step in our ability to help behavioral health professionals diversify their services and escape the dependence on insurance and governmental sources of income.. .

Her's a quick history of training behavioral and mental health professionals to work with organizations and businesses.

  • 1998: As part of a class on Qualitative Research, Bryan and a colleague started—as part of a university class— a consulting contact with an international manufacturing company. Supported by a couple of our professors originally, the contract would be repeated in 2000 and in total cover 4 years. We were learning and HSC was off and running!

  • 1999: Bryan starts working in senior management positions in behavioral health.

  • 2002: We repeat the consulting work with the international manufacturing company.

  • 2005: Dr. Miller established Human Systems Consulting and HSC begins contracting with organizations.

  • 2006: Tasked to teach a doctoral-level course on Consulting with Larger Organizations. Continued until 2016.

  • 2008: Conducted local trainings for behavioral health professionals on consulting and coaching.

  • 2011:  At the continued urging of the students and colleagues, published Beyond the Couch: Turning your behavioral health degree into cash without losing your soul. (By the way, our Gumroad store sells this for $7.99 a huge savings over Amazon at $24.95!)

  • 2015: Published Engaging Your Team: A framework for leading difficult people.

  • 2016: Published Private Practice through Contracting: A path away from insurance dependency! (Our most popular title since it’s publication)

  • 2017: Presented our model in a day-long institute at the AAMFT national conference in Atlanta, Georgia.

  • 2017: Training professionals in a 6 hour workshop as part of the ICET conference in Louisville, Ky.

  • 2018: Re-tooled our Trello-based tool to facilitate and lead professional coaching for 2019 coaching class.

Looking forward to 2019! Last year we were in Georgia and Kentucky, next year we are in discussions to finalize agreements for training in Nebraska and Missouri. With these commitments, we will limit our out-of-state commitments to 1 or 2 others in 2019.

Hope your 2019 is a great year!

Bryan

P.S.— BTW, Facilitating trainings can be an interesting and fun way to enter into contracting—while providing high visibility for your organization, develop a position as a thought-leader or resource, and open up new possibilities for contracting. If interested in facilitating a training in your area using HSC’s expertise, just contact us!

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Quick Take-Aways from the Prairie Family Business Conference

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I should be attending day two of the Prairie Family Business Association's Annual Conference. Unfortunately, pending blizzard conditions prompted an early exit from the PFBA Conference finishing today in Sioux Falls, South Dakota. But, I got to enjoy one day of the conference and I'll share a few quick take-aways . . .

 

 Craig Culver talks about the history of Culver's Butterburgers and Custard.

Craig Culver talks about the history of Culver's Butterburgers and Custard.

Stacey Cunningham, Co-founder of Aegis Performance Group

Stacey, following up on last year's presentation from Captain Mike Abrashoff's Keynote presentation on the turn around of the USS Benfold reminded us of the importance of "crew interviews"--empahasizing the importance of really getting to know employees and communication among family business families. She also talked about "after-action reviews" to try and get to the root of problems and fix them so they don't reoccur.

Craig Culver, Co-founder and Chairman of the Board of Culver's Restaurants

Craig emphasized that at Culver's "the most important people are the team members." He noted that "guests" or customers are also important but prioritized the importance of the organizational culture. Part of the success, according to Craig, for Culver is "getting the right people" and they have a significant screening process and 17 weeks of training for new franchise owners.

De Vee Dykstra and Tyler Custis from the USD Beacom School of Business

Presenting on family business research findings from surveying PFBA members, the University of South Dakota (USD) researchers noted that 60% have some type of advisory board, consisting on average of 5 members with slightly more than half, 2.6, being family members. The boards meeting typically 2-4 times a year. They noted, cautioning that these were preliminary results on a small sample, that these boards were effective at resolving business issues but not effective at dealing with the family's issues.  They noted that only 9.3% of the Family Businesses had a family council.

Wayne Rivers, Co-founder and President, Family Business Institute

Presenting on "No B.S. Family Business Planning, Rivers noted that their is a crucial difference between FBA's that operate as a "Family-Business" versus those who operate as a "Business-Family."  He emphasized the need to prioritize the business aspects and by doing this well many family problems will be avoided. He also noted that the "Business-Families" do better on multiple business factors as well stating that BFA organizations return $6 of net worth as opposed to FBAs which, comparatively, return only $1. He highlighted the need for good business planning and focusing on people as two factors in success.  Finally, he noted that a mission statement should be simple and no longer than one sentence.

Dr. Justin Anderson, JSA Advising

Dr. Anderson presented on Leadership & Next Generation Development. This break-out session was of interest because it was operating within the "wheel-house" of our own expertise here at HSC. However, being an informed consumer did not make me a great "recorder" of the points in this presentation.

Thus, a caveat, I am not the average consumer of this material. With a Ph.D. in the same core area as Dr. Anderson, much of what was presented was already familiar . . . emotional intelligence, cortisol levels and the "fight or flight" response, trust and communication."

I say this, to preface my next comment for other FBA advisors who come from the world of Psychology . . . What is being utilized to work with professional athletes, fortune 500 companies, and family businesses is parallel to what your do in your practices every day. The techniques, tools and delivery may be more sophisticated (using video for recording meetings) but the content is not. (I had the same reaction working with an international research company and a manufacturing facility back in 1998.  This international company of experts were simply using t-tests and p values . . . the most basic of statistical analysis. But that is another story for another day.)

The above statement is not intended as a criticism of the presentation, which was done well, and I am sure, was new information to those without my background. But the biggest take-aways here related to what we emphasize as human systems consultants . . . Psychological safety is critical to communication and trust. The best leaders have high emotional intelligence. Focusing on the Situation-Emotion-Response equals Result process.  All-in-all it was a good presentation of the importance of Leaders developing good emotional intelligence as a critical factor for success.

So that't the "quick takes" from the conference. I love attending this conference! It'a a great mix of service providers and family business owners.  This year I got to meet and chat with a father-mother-daughter family, who run Triview Quality Communications. It is inspiring and informative to have these contacts. If you are a family business, or a provider to family businesses, in the midwest, I would encourage you to check out the PFBA!

 

 

 

 

 

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VA to give Mental Health care to ALL veterans!

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I remember reading, years ago, that 12-18 months post retirement is a "risk period" for men.  Incidents of depression, suicide, and other problems peak during this period as men deal with losing their work identity. Imagine, for those of us who've never faced this, transitioning from "soldier" to "civilian" at the same time.  Well the VA has taken a bold step . . . .

Have you seen this?  The Veterans Administration is now going to give all new veterans one year of mental health care upon completion of their service--regardless of their disability status!

This is a major "sea change" and will require the hiring of 1,000 new mental health professionals to meet this need.   The VA is already seeking qualified candidates and it is possible that this may also raise the opportunity for professionals outside the VA system, in some areas, to provide services as well.

If this is your area of interest or expertise, check it out!

Bryan

Below is the page announcing this program and seeking qualified candidates.

Here's the link: 
https://www.blogs.va.gov/VAntage/46452/va-to-increase-veterans-access-to-mental-health-services/

 

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Louisville . . . famous sons and daughters . . . and learning!

 When I was a kid, the only things anyone wanted was a Louisville Slugger.

When I was a kid, the only things anyone wanted was a Louisville Slugger.

Well the Interactive CE Training spring conference is done and so is my short stent in Louisville.  Isn't it interesting how we develop a perception of what place . . . even through we have never been there?  My vision of Louisville, while not at all thought out, was something of "blue grass, horse races, and basketball."

Arriving in the airport, I was greeted with posters like this . . .

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It came as a bit of a shock. "Wait . . . What?  Muhammad Ali was from Louisville?"  Yes, he was. Other "big names as well."  Tom Cruise, Paul Hornung, Jennifer Lawrence. Maggie Lawson, Diane Sawyer, and Johnny Unitas all called Louisville home at one time.  I had no idea.  George Clooney and Johnny Depp spent time nearby.  Louisville is bigger than I imagined more metropolitan than "down home" in the fell. Yet, everyone has that southern friendliness and sense of hospitality.  For example, people providing service in the midwest never say, "You doing okay, Hon?"

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But I wasn't here to conduct an anthropological analysis of the city. I was here to train a cohort of therapists how to add a new toolbox to their skill set . . . the toolbox of contracting and consulting with organizations.  Once again, I heard professionals talk about how the debt of education, low insurance fee schedules and other factors stress today's professionals and make them contemplate if they should "do something else" just to be able to pay their bills.

My goal for the training?  I told that attendees that the best outcome for me would be to get an email in 6 or 12 months telling me that they had a signed contract and that that contract had allowed them to . . . replace an old commuter vehicle, start a college fund for their kid, create or fund a 401K, or perhaps just take a weekend trip with their family.  That's what it's all about helping these professionals benefit from the value that they give to others.

It was especially fun to reconnect with friends from the past . . . former students and colleagues from my days of teaching.  Thanks to everyone who attended and participated in the training!  Thanks to Interactive CE Training for brining us to Kentucky! It was a great day and a great event.  Looking forward to continuing to support these great professionals throughout 2018 and beyond.

 

 

Calendar:

Next month we'll be attending the Prairie Family Business Association's annual conference. An exciting event that supports people in family businesses (like HSC) and the providers that help support them. 

Resources:

Free Private Practice through Contracting eBook.

We are now accepting inquiries for our 2019 Contract and Consulting Coaching. For more information, or to apply, email Bryan.

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Prairie Family Business Association's Conference!

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Family Business Conference in Sioux Falls, South Dakota in April!

Are you interested in Family Business? Do you live in the upper-midwest?  Then you might want to check our the Prairie Family Business Association or PFBA!  They just released their full conference agenda. We've been members for a little over a year, attended the 2017 conference, will be at the 2018 conference as well. It's a great resource for anyone in business with the relatives!

 

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Hubris or Grandiosity?

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My "Goal Slide" for our upcoming Institute at the AAMFT Conference in Atlanta on October 5th. I'd doubt my own thinking except that it has already been done. We'll be training MFTs how to use our IMPACT Model as a guide to develop contracts and act as a human systems consultant with organizations and businesses.

 

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Leadership Lessons . . . The Guys I Admire . . . and Getting Trained Up!

 
 Our Save the Date Announcement

Our Save the Date Announcement

Hello there . . . again!  If you have been a long-time subscriber to my blog, then you know that I often talk about leadership issues. I've shared the story of my "Old Ball-Coach" who was selected as the National Coach of the Year (my most read post this year) and how the effect of losing this leader turned a very talented group of basketball players into a bad team. I've told you about the Greatest Leadership Lesson I Ever Learned. And, those who followed my old blog got to hear how my Dad got the team bus moving--rescuing this very same Coach when the Bus Driver Wouldn't Move the Bus. We're told you about "Broken Leaders" and finding the courage to continue to serve others. We've also shared our leadership resources and blog posts on ideas to help leaders communicate, and dealing with power struggles.

The fact is, I could tell you stories all day long about leadership simply because I have been "in the thick of it" my entire life--first as the oldest son of the man- who-is-running-the-college, then as college student leader (Resident Assistant, Club President), career manager (up to, and including. as Executive Director and President), current business owner . . . and the most critical leadership role . . . father of six children.

Now, we at HSC are partnering with a local church to put on our first Christian Leadership Conference! (Catchy name huh? I thought about calling it something cool--do we still say "cool?"--like "Prospect" reminiscent of the athlete that has great potential and is being recruited to play for the local school. But then I thought, "Who would have know what that conference was about?" Maybe I should have studied branding more. Maybe not.) 

More about the conference in a minute. But I'd like to tell you about how this conference came "to be" and why I am excited to promote it.

How it came about

A friend, and former college classmate, read one of my posts about leadership. This friend, the president of a Colorado bank branch in a family-owned firm, had recently been part of a consulting process that required him to go through training on crucial conversations and emotional intelligence. He said it was rigorous, excruciating at times, and very beneficial. Upon reading one of my blog posts, he concluded that Christian Leaders needed some of the same training . . . and he decided that I should be the one to do it.

So we are doing it September 30th, in Lincoln, Nebraska and those attending will get to hear my friend "Murph" talk about his own personal experience in becoming a person-centered leader. You;ll also get to hear from Jim Tuttle, the Minister of Heartlands Church, who, along with HSC is sponsoring this conference. Jim is a leader with a heart. He is focused on helping Heartlands reach out into the community to help people where they are. He has his own personal experience being served by a church at a conference he himself attended when he became ill and he will be sharing this, and Heartlands commitment, to helping leaders at the conference.

Why I am excited about the conference

But that's not the only reason, why I'm excited about the conference. The main reason I am excited about it is because of the "core" of what we are going to offer . . . .

First, I've asked a friend, David Ensign, whom I admire a great deal to talk about the biblical principles of leadership. Why David? Because I have seen his leadership and scholarship "up close and personal." When I thought about who I would want to listen to talk about leadership, David was the first person that came to mind. David's life has demonstrated great courage through loss (the death of his wonderful wife, Linda, and his own cancer). He continues to be a leader despite those losses.

A. Keith Miller is a man I know very well. He's my brother and my consulting partner. Keith has extensive leadership experience. A twenty-one year career in the Air Force leading teams of more than 100 (including working across branches) he has a person-centered style that was recognized and rewarded for its efficacy. These Lessons Learned Around the World (a training manual he developed for leaders) is strengthened by his masters degree in organizational behavior and the consulting experience working with organizations and leaders.

Then there's me. I'm going to present simply because, well, I'm an expert. Oh, did I just say that out loud? Did I just lose my "humble-midwesterner club card? Well, as uncomfortable as it makes me to say it, I am. Senior leadership positions for more than 20 years. Ph.D. in Human Development and Family Studies, Associate Professor, a professional counselor for more than two decades. Business owner. Consultant. You might say, I've done nothing to avoid the "expert label"--particularly when it comes to people issues--and you'd be right. So, I'm going to bring these experiences to the conference to talk about emotional intelligence and to engage participants in activities that will help them apply and learn about how to engage this critical element in their leadership actions.

why register?

Because we want this conference to be a powerful and practical learning experience. We are limiting attendance to the first 48 people who sign up. We will have some learning opportunities about leadership and emotional intelligence but one core element will be on getting some practical skills in communication and emotionally intelligent leadership.

Participants also have an optional opportunity to sit down one-on-one with an experienced advisor at the end of the conference to talk about their specific leadership challenges.(To take advantage of this, participants must register and then contact us to reserve a spot.)

Oh yeah, I'm also excited because we are going to have participants  "defuse bombs!"  No, of course not--not real ones. But we are going to utilize bomb defusal processes to teach some important lessons on communication and team work. We've done this with work groups and look forward to doing it again at the conference. Here is our Bomb Defusal Unit badge:

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So, here's the deal. If you are somewhere in "driving distance," you are available on September 30th, and you are one of the first 48 people to register, then you will be included in the conference and I promise you will have a bit of fun and your leadership will benefit from attendingt. 

 

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